Photo of author

How to Resolve the “Could Not Enter Matchmaking” Error in VALORANT

Having trouble loading into a VALORANT match? It could be due to server issues or problems with Riot Games’ anti-cheat system.

One common issue players face is the “could not enter matchmaking” error, which means you can’t connect to VALORANT’s multiplayer servers.

While there is no guaranteed fix for this frustrating issue, there are a few things you can try to get back into the game.

What causes the “could not enter matchmaking” error in VALORANT?

The “could not enter matchmaking” error occurs when players are unable to connect to the official VALORANT servers. There could be several reasons for this, including problems with your internet service or server-side issues.

Related: Is VALORANT down? How to check VALORANT’s server status

Potential fixes for the “could not enter matchmaking” error in VALORANT

1) Check your internet connection

The “could not enter matchmaking” error may occur if there is an issue with your computer’s internet connection. To ensure the problem is not on your end, make sure your system is connected to the internet, either through Wi-Fi or a wired connection.

You can also try restarting your computer, modem, and VALORANT to see if the issue is resolved. However, this error is usually caused by internet connection problems, so these steps may not be necessary.

2) Check VALORANT’s server status

The VALORANT Service Status page is regularly updated to inform players about any significant issues. If VALORANT is down, that could be the reason for the “could not enter matchmaking” error.

The official VALORANT Twitter page also provides updates about any issues players need to be aware of when trying to play.

Additionally, players can check the third-party website Down Detector to see if other players are experiencing similar issues. Keep in mind that Down Detector is not guaranteed to be accurate.

3) Restart Riot Client and your computer

If the “could not enter matchmaking” error is caused by a file anomaly in VALORANT, simply resetting the client and rebooting your computer should temporarily fix the error.

4) Check your antivirus and firewall settings

If your antivirus or Windows Firewall is falsely quarantining VALORANT’s in-game files, the “could not enter matchmaking” error might appear unexpectedly. You can either disable these programs while playing VALORANT or add the game’s files as exceptions.

Windows Firewall interface.
Windows Firewall settings. Screenshot by

5) Change your DNS

Network outages caused by DNS server issues can sometimes result in the “could not enter matchmaking” error. Many players use their ISP’s default DNS addresses, but changing to a commercially available DNS, like Google DNS, can help resolve the error.