How to Create a Support Ticket in VALORANT
Riot Games is committed to maintaining the quality of its games, including VALORANT. To ensure a smooth gameplay experience, the game receives frequent updates with new content and bug fixes.
However, despite these efforts, players may encounter various error codes in VALORANT that prevent them from logging in. Most of these errors can be resolved by following simple troubleshooting methods. If the issue persists, players can open a support ticket for assistance.
In addition to technical help, players can also use the ticket system for other purposes. This includes resolving accidental purchases, appealing bans, or providing suggestions to the VALORANT team.
How to Create a Support Ticket
To create a support ticket in VALORANT, follow these steps:
- Go to VALORANT’s official help website: https://support-valorant.riotgames.com/hc/en-us/requests/new
- Login with your account
- Choose a topic for your ticket
- Provide all the necessary details
- Double-check the information and submit your ticket
After Submitting a Support Ticket
Once you submit your ticket, you will receive a confirmation email that includes your ticket number. This number allows you to track the progress of your ticket and add any additional information you may gather before the support team responds.
When you receive a reply from the support team, you will have the option to mark your case as solved. However, if your situation needs further attention, you can continue the discussion with the support team until it is resolved.
Response Time for Support Tickets
In most cases, VALORANT support tickets receive a reply within three days. However, the response time may vary depending on the nature of your case and the time of the year. During holidays, there may be fewer employees working, which can slightly delay the response. Additionally, if your ticket is related to a technical matter, it may take longer to reach the appropriate department for a response.
Rest assured that all tickets will be answered, so there’s no need to worry about your inquiry being forgotten.
Can You Receive Free VALORANT Points by Submitting a Ticket?
Yes, under certain circumstances, you can receive free VALORANT Points (VP) by submitting a ticket. Riot allows players to submit artwork in exchange for small amounts of VP, typically ranging from one to 50 points. This opportunity is available to anyone, regardless of artistic skill, as it’s the effort that counts.