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Dealing with a Disgruntled Community

The Unique Challenges Faced by eSports Players

Cloud 9’s mid laner Hai “Hai” Lam recently released a blog discussing the challenges faced by eSports players. Unlike traditional athletes, gamers are constantly subjected to criticisms and backlash. They have to deal with negative comments on social media platforms, in the game itself, YouTube, and even in Twitch chat. The nature of their job, which revolves around the computer, makes it difficult for them to escape criticism as their usernames or handles are always visible.

The Stress and its Impact

Handling this constant criticism is not for everyone. Several pro players have succumbed to the negative backlash and quit. Well-known players like Brandon “Saintvicious” DiMarco, Christian “IWillDominate” Rivera, and Zach “Nien” Malhas have openly talked about how difficult it is to deal with the constant criticism.

The Cycle of Criticism

The cycle of criticism is pretty consistent on platforms like Reddit. For example, let’s take the case of Nien. When an underperformance occurs, criticism builds up to a breaking point. This was seen during the 2014 NA Summer Playoffs when Nien played for CLG against TSM. Nien’s performance was heavily criticized, which eventually led to his decision to step down due to the intense mental toll caused by the criticism.

The Need for Constructive Criticism

Criticism is essential for improvement, but there is a difference between constructive criticism and destructive cynicism. Personal attacks and negative comments on players’ appearances or race do not help them win games. It is important for the community to provide feedback that is helpful and respectful.

A Solution that Remains Elusive

Unfortunately, there is not much that can be done to completely eliminate personal backlash. The best approach is to ask the community to focus their criticisms on the game rather than personal attacks. However, trying to control online behavior is often futile. It is a challenge to expect Twitch chat or the internet in general to be more positive.

-Michael “TheRiverSaint” Brannan

TheRiverSaint is new to writing for the eSports scene but is always looking to improve. He follows League of Legends and is beginning to follow more and more of the CS:GO scene. Contact him on Twitter: @TheRiverSaint or YouTube: www.youtube.com/theriversaint.


Related eSports, Cloud 9, pro gamers, criticisms, backlash, stress, constructive criticism, negative feedback, online behavior.